Privacy Policy

This Privacy Policy ("Policy") describes how jomcuci66 ("we", "us", "our", "Platform") collects, processes, stores, and protects personal data obtained from individuals ("you", "Player", "User") who access or use the jomcuci66 website at https://jomcuci66.cam and any related services, including account registration, gaming activity, payment processing, customer support interactions, and marketing communications.

jomcuci66 is committed to protecting the privacy of all players, including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia. We process personal data in accordance with applicable data protection principles, including those relating to fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity.

By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to the terms of this Policy, you should discontinue use of the Platform.

For the purposes of this Policy, jomcuci66 acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, jomcuci66 determines the purposes for which and the means by which personal data is processed.

Where jomcuci66 engages third-party service providers to process personal data on its behalf (for example, payment processors, fraud detection services, or customer support platforms), those providers act as Data Processors under documented contractual agreements that bind them to equivalent data protection standards. jomcuci66 remains responsible for ensuring that such processing is carried out lawfully and in accordance with this Policy.

For all data-related enquiries, please refer to the contact information provided in Section 15 of this Policy.

The following terms carry the meanings set out below throughout this Policy:

• "Personal Data" — Any information that relates to an identified or identifiable natural person, including name, identification number, contact details, financial data, or online identifiers such as IP addresses.
• "Processing" — Any operation or set of operations performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, restriction, or deletion.
• "Data Subject" — The natural person whose personal data is being processed. In this context, this refers to Players and registered Users of the Platform.
• "Consent" — A freely given, specific, informed, and unambiguous indication of the Data Subject's agreement to the processing of their personal data.
• "Data Breach" — A security incident leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data.
• "Third Party" — Any natural or legal person other than the Data Subject, jomcuci66, and persons authorised to process data under jomcuci66's direct authority.

jomcuci66 collects personal data through multiple channels: directly from you during account registration and use of the Platform, automatically through your interaction with our website, and from third-party service providers in connection with payment processing and identity verification.

• IP address, device type, browser type and version, operating system
• Pages visited, time spent on Platform, click-path and navigation data
• Game session logs including stake amounts, game types played, session duration
• Login timestamps, login location (country/city level), failed login attempts
• Customer support chat transcripts and correspondence (retained for quality and dispute resolution)

Where permitted and necessary, we may receive limited personal data from third-party services including payment processors (e.g., Touch 'n Go, Boost, Maybank, CIMB, DuitNow, FPX providers) for transaction verification, and from identity verification service providers for KYC and fraud prevention purposes.

jomcuci66 processes personal data only where a recognised lawful basis exists. The applicable lawful bases for our key processing activities are as follows:

• Contractual Necessity: Processing is required to perform the contract between jomcuci66 and the Player — including account management, payment processing, game delivery, and withdrawal fulfilment.
• Legal Obligation: Processing is necessary to comply with applicable legal requirements, including anti-money laundering (AML) obligations, KYC verification mandates, and fraud prevention duties.
• Legitimate Interests: Processing is carried out for jomcuci66's legitimate business interests, including fraud detection, platform security, customer support, and service improvement — where those interests are not overridden by the Data Subject's rights and interests.
• Consent: Where we rely on consent as the lawful basis (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

Personal data collected by jomcuci66 is used strictly for the following purposes:

• Account Registration & Management: Creating and maintaining your Player Account, verifying your identity, and managing your account preferences.
• Payment Processing: Facilitating deposits and withdrawals via your chosen Malaysian payment method (Touch 'n Go, Boost, Maybank, CIMB, DuitNow, FPX, USDT TRC20, etc.).
• KYC & Fraud Prevention: Verifying your identity and age (21+ requirement), detecting and preventing fraud, money laundering, and underage gambling.
• Customer Support: Responding to support enquiries, resolving complaints, and maintaining records of interactions for quality assurance and dispute resolution.
• Platform Security: Monitoring for suspicious activity, protecting against unauthorised account access, and maintaining the integrity of our gaming environment.
• Responsible Gambling: Administering self-exclusion requests, deposit limits, and cooling-off periods as part of our responsible gambling obligations.
• Service Improvement: Analysing aggregated usage data to improve Platform performance, game selection, and user experience — this analysis uses anonymised or pseudonymised data where possible.
• Legal & Regulatory Compliance: Meeting legal obligations, responding to lawful requests from authorities, and maintaining records as required by applicable regulations.
• Marketing Communications (Consent-Based): Sending promotional offers, platform updates, and relevant communications to Players who have opted in to receive such communications. You may unsubscribe at any time.

jomcuci66 does not sell, rent, or trade personal data to third parties. We disclose personal data only in the following limited and controlled circumstances:

• Payment Service Providers: Transaction data is shared with payment processors (including Touch 'n Go, Boost, GrabPay, Maybank, CIMB, Public Bank, DuitNow, FPX, and cryptocurrency gateway providers) solely to facilitate the processing of deposits and withdrawals. These providers operate under contractual data protection obligations.
• Identity Verification Services: KYC document data may be shared with licensed identity verification service providers to fulfil our age verification and anti-fraud obligations.
• Fraud Prevention & AML Agencies: In cases of suspected fraud, money laundering, or other financial crime, relevant data may be disclosed to specialist fraud prevention or AML service providers and, where legally required, to regulatory authorities.
• Legal Authorities: We may disclose personal data to law enforcement agencies, regulators, courts, or other governmental authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of jomcuci66, its players, or the public.
• Professional Advisors: Legal, accounting, or other professional advisors engaged by jomcuci66 may access limited personal data strictly as necessary for the professional services they provide, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jomcuci66's assets, personal data may be transferred to the relevant successor entity. Affected Players will be notified in advance where practicable.

jomcuci66 uses cookies and similar tracking technologies to deliver and improve the Platform experience. Cookies are small text files stored on your device by your web browser. They allow the Platform to recognise returning users and maintain session continuity.

• Strictly Necessary Cookies: Essential for core Platform functionality — including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how Players interact with the Platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve Platform performance.
• Functional Cookies: Enable the Platform to remember your preferences, such as language settings, currency selection, and display preferences, to personalise your experience.

jomcuci66 does not deploy third-party advertising cookies, social media tracking pixels, or cross-site behavioural advertising technologies. You may configure your browser to block or delete cookies, but note that disabling strictly necessary cookies will affect your ability to log in and use the Platform.

jomcuci66 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any legal obligations that require longer retention periods.

• Active Account Data: Retained for the duration of your account's existence plus a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years from the date of the transaction, as required by applicable financial regulations.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the completion of the business relationship.
• Customer Support Records: Communication logs and support tickets are retained for three (3) years from the date of last interaction.
• Marketing Consent Records: Records of marketing consent and opt-out requests are retained for the duration of the relationship plus three (3) years as evidence of lawful processing.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard methods. Where data cannot be immediately deleted due to technical constraints, it is restricted from further active processing until deletion can be completed.

jomcuci66 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction.

• Encryption in Transit: All data transmitted between your device and jomcuci66 servers is encrypted using TLS/SSL (minimum 256-bit) — the same standard employed by major banking institutions in Malaysia.
• Encryption at Rest: Sensitive stored data including personal identifiers and financial records is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorised jomcuci66 personnel who require it for legitimate business purposes, governed by role-based access controls and documented access policies.
• Password Security: Passwords are never stored in plaintext. We use one-way cryptographic hashing with salting to store credential data.
• Security Monitoring: Our platform is subject to continuous security monitoring for intrusion attempts, unusual access patterns, and potential data breaches.
• Data Breach Response: In the event of a confirmed personal data breach, jomcuci66 will take immediate containment steps and notify affected players as required by applicable data protection obligations.

While jomcuci66 employs robust security measures, no internet-based platform can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own account credentials and should notify us immediately if they suspect unauthorised account access.

As a Data Subject, you hold the following rights in respect of your personal data held by jomcuci66. To exercise any of these rights, please contact us using the details provided in Section 15.

We will respond to data subject requests within 30 days of receipt. In complex cases, this may be extended by up to an additional 60 days, in which case we will notify you of the extension and the reason for it. We may request proof of identity before processing your request to safeguard against unauthorised access requests.

jomcuci66 is strictly an adult platform. Access to and use of the Platform is prohibited for individuals under the age of 21 years. We do not knowingly collect personal data from individuals under 21. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will immediately take steps to delete that data and close the associated account.

If you have reason to believe that a minor has registered an account on jomcuci66, please notify our support team immediately at the contact details provided in Section 15. We take underage gambling extremely seriously and will act promptly on any such report.

The jomcuci66 Platform may contain links to third-party websites or services — for example, payment provider portals accessed during deposit or withdrawal flows. These third-party platforms operate under their own privacy policies, which are independent of this Policy.

jomcuci66 has no control over, and accepts no responsibility for, the content, privacy practices, or data processing activities of any third-party websites. We encourage you to review the privacy policy of any third-party platform you access through links on jomcuci66 before providing personal information to that platform.

jomcuci66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform operations. When material changes are made, the "Last Updated" date at the top of this document will be revised accordingly.

Where changes are significant, we will make reasonable efforts to notify registered Players via the email address on record or through an in-Platform notification prior to the changes taking effect. We encourage all Players to review this Policy periodically to remain informed of how their personal data is being handled.

Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms and Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jomcuci66 Data Privacy team through the following channels:

• Live Chat: Available 24/7 directly through the jomcuci66 Platform. For privacy-related enquiries, please indicate "Privacy Policy" or "Data Request" at the start of your chat.
• Email: Address privacy enquiries to [email protected] — please note this is a plain-text display; this address is not a clickable link. Use "Privacy Request" or "Data Subject Request" as your email subject line for faster routing.
• Response Commitment: We acknowledge privacy enquiries within 48 hours and aim to resolve standard requests within 30 calendar days.

jomcuci66 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you retain the right to pursue the matter through applicable consumer protection or data protection channels in your jurisdiction.